Mobile & SMS Privacy Policy

Effective Date: October 25, 2021

Last Updated: Feb 3, 2026

This Mobile & SMS Privacy Policy (“Policy”) describes how Porky Products (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal information obtained through our websites, mobile applications, and SMS text messaging programs.

1. Information We Collect

We may collect the following types of information:

• Contact Information: name, company name, email address, and mobile phone number

• Communication Data: messages you send to us via email, SMS, web forms, or support requests

• Usage Information: aggregate data regarding pages accessed, features used, and interactions with our websites or applications

• Voluntarily Provided Information: information you submit when registering for an account, using our mobile ordering application, or opting into communications

2. SMS / Mobile Messaging Information

If you opt in to receive SMS or MMS messages from us, we collect and store your mobile phone number and related opt-in details (such as date, time, and method of consent).

We use this information to:

• Deliver promotional or transactional text messages you have consented to receive

• Manage opt-in and opt-out preferences

• Comply with TCPA, A2P 10DLC, and carrier requirements

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties except as required to operate the messaging program or comply with law.

3. How We Use Information

Porky Products uses collected information for the following purposes:

• Providing and operating our products and services

• Processing orders, billing, and account management

• Identification and authentication

• Customer support and technical issue resolution

• Service improvement, analytics, and research

• Communicating with you, including via email or SMS when you have consented

4. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may disclose information only under the following circumstances:

• To service providers who assist us in operating our systems (e.g., SMS delivery platforms, hosting providers), under confidentiality obligations

• To investigate, prevent, or take action regarding illegal activities, suspected fraud, security issues, or violations of our Terms of Service

• To comply with subpoenas, court orders, or other legal requirements

5. Data Access and Internal Controls

Access to personal data is restricted to authorized upper management and technical personnel and is permitted only when necessary:

• To provide support you have explicitly requested

• To diagnose or resolve technical issues affecting our web, mobile, or ordering systems

Your data is not stored on personal devices except on a strictly temporary basis as required to perform these functions.

6. Data Storage and Security

All personal information is stored within our secure hosting environment. We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

7. Opt-Out and Your Choices (SMS)

If you are enrolled in an SMS program:

• Reply STOP to unsubscribe from messages at any time

• Reply HELP for assistance or contact us directly

Opting out of SMS messages does not affect other communications (such as email or account-related notices).

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Policy Changes

We may update this Policy periodically. If material changes are made, we will notify you by:

• Email to the address associated with your account, and/or

• Posting a prominent notice on our website

Continued use of our services after updates constitutes acceptance of the revised Policy.